Software Tips & Tutorials

How to Fix 720P/1080P HD/4K UHD Video Play Problems?

720p/1080p HD and 4K videos are not playing properly on your computer, mobiles or game consoles? Don't worry. Solutions are provided below.

To enjoy super image quality, people tend to play HD videos on their devices. However, HD video play problem can happen at any time. Here is an example.

"Recently, I have downloaded a very high quality video (1920 x 1080 pixel, codec-H.264/AVC, 24FPS, audio codec-MPEG-4 AAC audio). I couldn't play the HD video on my Windows 7 PC using VLC player. Please help!"

So, how to fix such kind of error? All feasible solutions will be introduced in the following part.

HOT Searches: All-in-one Free HD/4K/8K Player, HD Video Converter, Top 3 Free AVCHD Player, Top 3 Free MKV HD Players

HD/4K Video Playback Problem Reasons and Solutions

A HD or 4K video not playing properly may happen due to various reasons, so the problem will be eliminated by different methods.

HD video play problem happens, because the HD video format is not supported by your media player.

Many media players support very limited input formats. When you throw some HD video with incompatible video audio formats into the player, problems like unrecognized file, video playing without sound, and sound seems ok but no image, will appear.

1) Update your media player to the latest version to see if it can play HD video fluently.
2) Download and install K-Lite Codec Pack (only available for Windows XP and later OS).
If you still face HD video play problem after upgrading to latest version, another solution is necessary, for example, installing K-Lite Codec Pack which is a collection of audio and video codecs for Microsoft Windows enabling the OS and its software to play various audio and video formats generally not supported by the operating system itself. Obviously, this method seems to be a little technical for beginners. Meanwhile, it is not fit for Mac users who are experiencing "HD video won't play" problem. Therefore, the third method comes out.
3) Try a different HD video player.
A host of video players are available in the market, among which 5KPlayer is an absolutely remarkable HD video player besides VLC. It is 100% clean and free. It runs well on both Windows and Mac computers.

Must-have Free HD Video Player – 5KPlayer
▶ Play any videos at any resolution, including 720p HD, 1080p HD, 4K 2160P UHD and 8K 4320P Full UHD;
▶ Support all popular and obscure video formats, such as, MKV, HEVC (H.265), AVCHD, MTS, MOD and TOD;
▶ Support all common and rare audio formats, such as, MP3, AAC, AC3, FLAC, APE, M4A and WMA;
▶ Bonus features: play DVD disc/folder/ISO file; download (HD/4K/8K) videos from 300+ sites; act as AirPlay sender/receiver

4) Change the video format to your player accepted format.

HD video playback problem occurs, because your device is not advanced enough to play HD video.

So if you find that your device can't play HD video, firstly you need to verify if the device meet the minimum requirements to play HD videos.

Minimum requirements to play 1080p HD videos on PC
▶ Processor: 2.4Ghz (dual core) or 3.5Ghz (single Core) processor.
▶ Graphics: Nvidia/ATi having bare minimum 256MB Video RAM and core clock 600Mhz.

Requirements to play 4K 2160P UHD videos on PC/Mac
▶ Integrated Graphics solutions that support 4K external displays (8GB RAM recommended with integrated graphics solutions);
▶ Discrete Graphics cards that support 4K external displays;
▶ A monitor which is capable of playing back 4K Ultra HD video properly.

Sometimes even if your computer meets the requirements, you may find that HD/4K video plays back choppy. This is due to the immense processing power required.

Upgrading your computer configurations to play HD videos is a pricey proposition. The cost-effective way is to convert/compress 4K or 1080p HD video to lower video resolution with HD video compressor/converter. This is also an effective way to make HD videos play smoothly on portable devices.

Level-3 Hardware Accelerated Video Compressor – WinX HD Video Converter Deluxe/for Mac
▶ The only Level-3 hardware accelerator that maximizes 4K video conversion speed with QSV, CUDA, NVENC.
▶ Available to fast convert/compress 4K UHD to 1080p HD video, convert 1080p to 720p HD video, etc;
▶ Capable of converting all popular HD video file formats, such as, MKV, HEVC (H.265), TS HD, MTS, MOV HD, AVC HD, MKV HD, MPEG HD, AVI HD and WMV HD;
▶ With built-in preset device profiles, it enables users to convert 8K/4K/HD videos to iPhone X, 8/8 Plus, 7/7 Plus, 6S/Plus, iPad Pro, iPad Air 2, iPad mini 4, Samsung Galaxy S8, Huawei, Kindle Fire, Sony Xperia, PS3, Google Nexus 10, WP10 and other fashionable smartphones, tablets and game consoles;
▶ Also designed to convert HD/UHD/FUHD videos to popular file formats like MP4, H.264, AVI, WMV, 3GP, MOV, FLV, MPEG1 and MPEG2;
Free download 720p/1080p HD/4K UHD/8K online videos from YouTube and 300+ sites, for playing HD/UHD videos offline smoothly.
Learn how to use WinX HD Video Converter Deluxe >>

HD video playback error shows up, because the HD video is corrupted.

Playing a HD video but unexpectedly the frame becomes fuzzy? Can't play the video on any player? If so, the video file is probably damaged.

Find a powerful video repair tool to repair HD MP4 file, fix damaged HD MKV file, or others.

Please feel free to share this tutorial if you think it is helpful!

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