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[Solved] DVD Drive not Reading/Recognizing DVDs on Windows

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CD/DVD drive comes a necessity to play physical DVD discs on computers, game consoles etc. Though there has been a gradual reduction of optical disc drives in recent years, they are not dying. According to the research report on CD and DVD Drive Market present by Market Research Inc., CD/DVD drive will usher in new growth in forecasted period 2019-2025 with key players like HLDS, PLDS, AOpen, Artec etc. That's to say, you can still play your DVD collections on computer through DVD drive in the coming years.

However, things go wrong sometimes owing to DVD drive stops working. Some of you may be unlucky guys who encounter DVD drive not showing, reading or recognizing discs in Windows. Here we will discuss the specific symptoms and possible reasons for DVD drive not reading discs on windows 10/8/7, as well as how to get out of the trouble.

DVD Drive won't read the disc
DVD Drive won't read the disc

DVD Drive Not Recognizing Discs - Symptoms & Reasons

Usually, if you've upgraded the Windows operating system, installed or uninstalled CD or DVD recording programs, or uninstalled Microsoft Digital Image, you may encounter the DVD drive not reading disc error. Specificly, you cannot see the DVD drive in File Explorer, or the device is marked with a yellow exclamation point in Device Manager. Additionally, one of the following errors is listed in the Device status area after you open the device's Properties dialog box:

  1. • Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
  2. • The device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
  3. • A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)
  4. • Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
  5. • Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

How to Fix DVD Not Playing on PCs Issue Caused by DVD Read Error >>

It's an arbitrary decision to blame all on DVD drive. Reasons are mixed. The disc, optical drive, firmware, any of them may be the major cause.

DVD Disc: A damaged or incompatible disc is difficultly recognized by DVD drive. Dust, smudges and scratches on disc may prevent the hardware from reading the content. Unmatched region code of DVD and DVD drive is another reason. Sometimes, the disc which is burned on another computer can't be opened. And some DVD player won't show picture while playing the discs. Worse still, there is no disc found at all.

Optical Drive: A corrupted DVD drive absolutely won't read DVDs and even scratches DVD disc.

Firmware: Out of date firmware generates reduced performance of hardware. If you don't install the new firmware, DVD drive not reading DVDs issue probably occurs.

A new way to fix DVD drive not reading DVDs in Windows 10/8/7: The Key: Rip DVD to digital formats for playing DVD movies without DVD drives. Try with a DVD Ripper

Playing a digital file is fully independent from hardware. Only if the format is supported, you can get access to full content of the file via media player. To digitize DVDs is the best choice to watch DVD movie on laptops and computers without any hassle.

WinX DVD Ripper Platinum is a powerful DVD ripper which can handle virtually all types of DVDs, from old scratched discs to latest DVD movies. It can remove various encryption and restrictions on DVDs, such as region code, CSS, RCE, UOPs, Sony ArccOS, Disney DRM and so on. It helps to decode DVDs and convert DVDs to MP4, AVI, WMV and other mainstream formats compatible with inbuilt or 3rd party media players on Windows.

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After ripping DVD to digital, you can get full movie playable on Windows avodiing DVD drive not working issue.

Step 1. Launch WinX DVD Ripper Platinum and then load the DVD by clicking DVD Disc button.

Step 2. A couple of seconds later, all titles are listed and main title is automatically selected. Meanwhile, Output Profile window pops up. Select an output format for Windows, for example DVD to MP4. Click OK.

Step 3. Click Browse button to set a new destination folder if necessary. Next, click RUN to start ripping DVD.

Rip DVD to Digital to Fix DVD Drive not Reading DVD Issue
Rip DVD to Digital to Fix DVD Drive not Reading DVD Issue

After the ripping process is finished, it will open the destination folder which saves the resulting file. Now, you can enjoy the movie.

Solution 2. Repair or Clean Your DVD+

The dust or physical damages are obviously found on discs. Clean the DVD with filtered water and a lint free cloth. For small scratches, try to repair with rubbing alcohol and a cotton swab. Polishing is much helpful to deal with deeper scratches.

Also Read: How to Fix Severely Scratched DVDs

Solution 3. Replace DVD Drive +

If another DVD drive can read your disc in success, it is most likely that you have gotten a broken DVD drive. You'd better replace it with another one to see if the unknown disc error is fixed. Compared with internal DVD drive, external DVD drive is much convenient to install.

Solution 4. Update or Reinstall DVD drives in Device Manager +

Open Device Manager and check if the optical disc drive is listed. Then, reinstall the device to resolve DVD drive not recognizing disc issue.

  • 1. Press Windows key + R to open RUN.
  • 2. Type devmgmt.msc. Click Enter to get access to Device Manager.
  • 3. Expand DVD/CD-ROM drives and right-click the drive name.
  • 4. Select Uninstall device.
  • 5. Restart computer and Windows will automatically install the device.
Uninstall DVD Drives from Device Manager in Windows
Uninstall DVD Drives from Device Manager in Windows

Solution 5. Enable AutoPlay+

AutoPlay helps start disc when loaded. Movie content will not be displayed in DVD player when inserting a disc if the feature is disabled. Now, follow the step to turn on AutoPlay in Windows.

Open Control Panel > Hardware and Sound > AutoPlay > check Use AutoPlay for all media and devices > Save.

Enable AutoPlay in Windows
Enable AutoPlay in Windows
The Final Words:

Ripping DVD to digital is our recommendation to tackle with DVD drive not reading DVDs issue and also DVD player not reading disc problem. You don't need to figure out whether your disc or optical drive is broken and check DVD drive status in Device Manager. Just make a digital copy with WinX DVD Ripper Platinum. Then, you can watch any movie on PCs and portable devices.

WinX DVD Ripper Platinum also arrives with a Mac version available for macOS Mojave and lower version. Download and install this DVD ripper to digitize discs for enjoying your movies conveniently and portably.

  1. Download WinX DVD Ripper on Windows
  2. Download WinX DVD Ripper on mac

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Donna Peng

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Donna Peng's fascination with multimedia began at an early age - shortly after she licked the physical disc and then she's been obsessed ever since. Her decade-long career at Digiarty after the graduation has seen her unmatched expertise in the field of DVD, digital video, software and anything related to home theatre. She is currently fascinated with photography.

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