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DVD Will Not Play on PC Computer/Laptop/TV - Why and How to Fix It?

"DVD will not play on PC or laptop" arises frequently. Insert DVD into DVD-ROM, wait for DVD loading &d playing in anticipation. To your disappointment, your PC or laptop seems unable to play or decode DVD. Typically, it shows green screen in media player or get only sound. In fact, the DVD won't play error happens not only on your Windows 10 computer but also other platforms such as HD TV, Xbox and PS4.

How could this happen and get it fixed? Frankly, the solutions vary with the causes. You are not the first person to encounter the issue. And you are lucky to find this article which will elaborate the reasons and workarounds.

Fix All DVD Not Playing Errors on Windows 10 PC/Laptop

WinX DVD Ripper Platinum is an easy, fast and powerful DVD ripper, ripping region-locked, new 99-title DVDs, old damaged/unplayable DVDs, workout DVDs, adult DVDs and DVD with fake playlists to MP4, H264, H265, AVI, MOV, MKV, VOB, etc. with 98% quality kept in 3 steps. Within as short as 5 minutes to turn DVDs into digital files, you can play movies, TV episodes and TV shows on Windows 10 computer, HDTV, Xbox, PS5/4, media player with no DVD not playing error anymore.

For Windows and Mac only. If you are a mobile user, please click here.
Please DO Not use WinX DVD Ripper to rip rental DVDs.

Part 1: Fix DVD Won't Play on Computer or Laptop?

Computers will not play DVD for a variety of reasons. Here are the most common causes and solutions to play DVD on Windows 10 PC.

Reason 1. Your disc or DVD drive is disabled.
If you find a DVD will not play on computer, please check if your DVD-ROM drive is enabled or your disc is undamaged. When your disc is corrupted or inserted improperly, your DVD drive won't read the disc at all. Similarily, when your disc drive is disabled or defective, you'll experience an error like no disc found on Windows 10/8/7. Whatever the case, DVD failed to play on Windows PC or laptop.

Reason 2. Your DVD-ROM drive doesn't support the type of DVD.
Some DVD-ROM drives can read both DVD+R and DVD-R discs. However, some DVD-ROM drives can only read one of them. If you burn a DVD with a type of recordable DVD that the DVD-ROM drive does not support, the DVD will not play on your PC.

Fix Laptops won't play DVD Error
Fix Laptops won't play DVD Error

Reason 3. Display screen resolution doesn't match with the DVD.
If this is the case, you need to change your PC screen resolution to be compatible with the DVD you want to play: Start -> Control Panel -> Appearance and Personalization -> Adjust screen resolution. You may need to change your display resolution to 640x480 or 720x480.

Reason 4. The region code of your DVD player and drive is not matchable with DVD disc.
Generally speaking, the majority DVD players can only play DVDs that are encoded for the same region where the laptop was sold. Region 1 DVD players cannot play DVD discs in region 2 such as USA and you have to convert DVD region code for a successful playback.

To put it simply, if you purchase a DVD in one country and you are unlikely to play it on a PC from a different country. If DVD won't play back on PC issue really results from DVD region code, we can only set the DVD aside and do not expect to watch the DVD video? Actually not. You can turn to third-party software to handle it.

Reason 5. The DVD is broken, dirty or corrupted.
Check the surface of the DVD to see if there are any scratches or dirt on it. A DVD with some tiny light scratches can usually work without issue. But if there are some deep damage on it, the DVD won't play on a PC or other drives. In addition, a homemade DVD burned improperly won't work either.

Reason 6. Windows Media Player won't play DVDs
PC users may notice that DVDs is not playing on Windows 10 via Windows Media Player. Microsoft has introduced a $15 app named Windows DVD Player to play DVD specially.

Solution 1: Rip DVD to Digital Formats to Fix DVD Not Playing Error on Computer

WinX DVD Ripper Platinum supports for ripping DVDs locked by all region codes and copy protection schemes to MP4, AVI, WMV, FLV, 3GP, MOV and more at GPU accelerated speed. The converted DVD content can be approachable on laptop without any physical DVD players. This is another popular workaround to fix "DVD will not play on PC due to incompatible region code" issue. Don't worry this conversion will lower the video audio quality. "Yadif Double Frames" De-interlacing tech and High Quality Engine are all on hands to give your resulting files the look you want, with 98% quality reserved!

Additional visible features: 1:1 clone DVD to ISO file/DVD folder; copy DVD main/full title content as MPEG2 file; convert DVD to iPhone, iPad, Android, Windows device and more; extract DVD audio.

Disclaimer: Digiarty Software does not advocate ripping copy-protected DVDs for any commercial purpose and suggests referring to the DVD copyright laws in your countries before doing so.

Solution 2: Apply a Region-free DVD Player to Play DVDs from All Regions

5KPlayer is professional DVD player software. Apart from playing home-made DVDs, it can also play DVDs with region code 1/2/3/4/5/6. With this tool, you will never meet "DVD will not play on PC owning to unsupported region code". Moreover, it is able to play DVDs encrypted by copy protection schemes like CSS, RCE, Sony ArccOS, UOPs, Disney X-project DRM, etc.

In addition to support previous Windows OS like Windows 7, 8, 8.1, 5KPlayer is also workable on Windows 10, acting as an alternative to Windows 10 DVD Player for DVD playback. And the Deinterlacing feature helps convert interlaced scanning DVD movie to progressive scanning and thus delivers high video quality. Meanwhile, it can play ISO image file and DVD folder.

Free Download 5KPlayer to Play DVD on Windows PC Easily

Try 5KPlayer to play DVDs
DVD Player for All Region Codes DVDs

Bonus features: free download videos/songs from 1000+ online video sites; play videos audios in any file format; convert videos to MP3, AAC, MP4; stream videos audios for iPhone, iPad, Apple TV; play radios in BBC, Heart, Capital, etc.

Part 2: What to Do When DVD Won't Play on TV?

Except for DVD not playing on PC and laptop, some users also complain the failure of playing DVD on TV. Typically, DVD player won't read disc with messages such as No Disc or Unknown Disc, or there's no sound or DVD looks grainy when the DVD player is connected to the HDTV. Here are the possible causes that DVD won't play on TV.

Solution 1: Make sure the DVD type is compatible with DVD player.

DVD player only accepts certain discs that are created from formal ISO image and burned at 25fps or 29.97fps. Rewriteable DVD formats, like DVD+RWDVD, is not so universal on DVD player. And discs burned from MKV, AVI, MP4 or other video files won't play on TV. Additionally, you can neither play the physical discs burned at 50fps or 60fps.

Solution 2: Be sure the DVD disc is clean.

Dust, fingerprint, or any other damage to DVD disc itself will cause the DVD not playing error on TV. Typically, DVD player will show various messages, from Unknown Disc, Cannot play this disc, to pink screen. You'd better clean the DVD or try another discs beforehand. In additin, it highly advised to backup DVD to hard drive, USB or copy DVD in case of any damage.

Play DVD on TV

Solution 3: Ensure good connection between DVD player and TV.

Your DVD stays on load but won't play on TV, though it looks great on PC. This attributes to improper connection. A correct cable connection at both ends is a must have. Or else, the TV will end up with flickering.

Solution 4: Set DVD region code corresponding to that of DVD player.

DVD is restricted to play on the DVD player with the same region code. You cannot watch the Hollywood movies you purchased from the USA in Europe, unless you change region code to 1. For example, Sony DVD player will show messages:" Error: Playing Of This Disc Prohibited By Area Limits". You have to use another DVD player that matches the DVD region. Click here to see how to change region code on DVD Player

Part 3: How to Fix DVD Not Playing Issue on Xbox/PSP

Gamers used to play DVD on Xbox and PSP, as long as they have a DVD player. Unfortunately, the disc inserted makes a whirring sound and won't show any picture. The reasons why you fail to watch movies on the gaming system can be the wrong disc format, defective DVD due to scratches or dust, copy protection measures encoded on the disc such as region code, CSS, etc, malfunctional DVD player that won't read disc, improper setup and more. Solutions to fix DVD not playing error on Xbox and PSP are quite the same as those on TV. Check the detailed troubleshooting to DVD won't play on TV.

You have to bearn in mind playback of DVDs that have not been finalized is not supported by PS5/PS4/PS3/PSP. Additionally, 8 cm discs, deformed/cracked DVDs or the discs that have been repaired may damage your gaming system as well.

Play DVD on Xbox

Note: The trend of ditching disc drive is unstoppable, from the premiere of 2013 Macbook Pro that took the optical drive out to the latest release of disc-less Xbox One S. But the desire to watch physical discs on wide-screen gadgets, be it PC, Mac or game console, is overwhelming. The only solution to get movies and TV shows out of the physical silver patter is to turn DVD disc to digital file format that is more acceptable by computers, laptops, media players, and mobile devices. You can try WinX DVD ripper to do the job. It is able to digitize DVD to MP4, AVI, and more in as short as 5 mins.


Donna Peng

Donna Peng's fascination with multimedia began at an early age - shortly after she licked the physical disc and then she's been obsessed ever since. Her decade-long career at Digiarty after the graduation has seen her unmatched expertise in the field of DVD, digital video, software and anything related to home theatre. She is currently fascinated with photography.

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