Home > Resource > Fix 'DVD Player Says Unknown Disc Error'

Posted by Donna Peng - Contact Author

DVD Player Says Unknown Disc? Now Fix This Error

If you are searching for an easy solution, click here: The solution most recommended by us [85%]

Solutions to Fix DVD Player Unknown Disc Error

Unknown disc is a very common DVD player problem. Our DVD player may say "UNKNOWN DISC" for certain DVD and even all DVDs we insert. This error is usually caused when the DVD is dirty, region locked, or in a DVD player incompatible format, or when the laser lens of the player is dirty or broken. Below are the steps to fix unknown disc error on DVD player when you cannot play DVD on TV, Xbox or so.

DVD player says unknown disc error

Step 1. Find out the Cause of Unknown Disc Problem

Is the issue related to the disc or the player? To figure out this, you can put the problematic disc into another DVD player or a computer and see if the disc can play properly or not. If the disc can be read by other devices, then unknown disc error is to do with the DVD player. Otherwise, the problem is to do with the disc. Another way is to put other discs in the DVD player with the issue. If it says unknown disc for all discs, the problem lies in the player.

Step 2. Fix DVD Player Unknown Disc Error

1). If the disc is the problem, you need to clean it if it is dirty, repair it if it is scratched, or re-burn it if it is a self-burned disc and uses a disc format that the DVD player doesn't support. If the problematic disc is bought online, you'd better check if the region of disc matches with that of DVD player.

2). If the DVD player is the problem, you can try cleaning the laser lens with a lens cleaner disc. If cleaning doesn't solve unknown disc problem, you may need to change the lens or buy a new player.

Tried everything that can be done but still get unknown disc error from DVD player?The best workaround: convert DVD disc to digital file with WinX DVD Ripper Platinum. Easy & fast

Analysis: DVD players often use cheap components and they quickly wear out. As a result, players will say unknown disc, no disc, or gives other errors when we try to play a disc. And the fragile disc is also the usual cause of DVD not playing. But through digitizing DVD discs, we will never be troubled by those problems. We can play the digital copies of the discs without inserting disc into DVD player or DVD drive.

Free Download the Best DVD Converter - WinX DVD Ripper Platinum

  • Support a wide range of DVDs, even if they are region-locked and copy-protected.
  • Offer 350+ output profiles to help rip DVD to MP4, AVI, ISO, iPhone, Android, etc.
  • Finish a DVD ripping within 5 minutes by using hardware acceleration and other techs.
  • Keep the original quality. Also support deinterlacing video.

Download WinX DVD Ripper Platinum for Windows to digitize DVD

Download WinX DVD Ripper for Mac to digitize DVD

Digitize DVD for playback without getting errors from DVD player

Disclaimer: Digiarty Software does not advocate ripping commercial DVDs for any illegal purpose. You're suggested to refer to the DVD copyright laws in your country before doing so.

Why Is WinX DVD Ripper Platinum Your Choice? See What Tech Websites and Customers Say about Us

Stars 4.8

Cover over 79 Countries
9,000,000 Satisfied Users

"I just tried the program with a DVD of mine, and it worked quickly and flawlessly. If you want a fast, effective, and fairly user-friendly DVD-ripping solution, WinX DVD Ripper Platinum is the way to go."

- Rick Broida (CNET review)

  • Since 2006
  • 9,000,000 Users
  • 100% safe
  • Money Back


author - Donna Peng

Donna Peng twitter icon

Donna Peng's fascination with multimedia began at an early age - shortly after she licked the physical disc and then she's been obsessed ever since. Her decade-long career at Digiarty after the graduation has seen her unmatched expertise in the field of DVD, digital video, software and anything related to home theatre. She is currently fascinated with photography.

Home > Resource > Fix 'DVD Player Says Unknown Disc Error'