There could be many reasons your Xbox One won't read all or some Digital Video Disks. The causes can be simply classified to the DVD disc itself, the Xbox One console problems, and the third-party tool. Let's cut to the chase and see how to fix the Xbox One not reading disc issue using different solutions:
* If it is the reason of DVD:
1. Ensure the DVD is clean and not defective.
Clean the DVD with a soft, clean and slightly damp cloth. Hold the DVD by the edges without touching the top or bottom surface.
2. Try to fix the grinds or scratches on DVD.
Scratches are always created carelessly by kids or adults, so are grinds (which can also be caused by hardware defect). To fix scratches, grinds or minor damages on DVD, you can appeal to WinX DVD Copy Pro for help. In sector-by-sector manner, it will clone your scratched DVD to another normal DVD that can be playable on your Xbox One or other DVD player.
3. Make sure your DVD's region is identical with that of the Xbox.
If you bought the console from one country, but purchased the disc from the other country, the Xbox One will fail to read and play the DVD if it is region-encoded.
>> How to Remove and Change Region Codes on DVD
>> Refer to DVD Region Codes 1-8 Supported by Xbox
* If it is the reason of console, such as Xbox One not recognizing DVDs, Xbox One inserts DVD but can't play DVDs:
1. Make sure your Xbox One is placed horizontally on a flat.
2. Manually eject a disc from your Xbox One console if your disc is stuck in your Xbox.
3. Test whether it is the problem of the Xbox One's disc drive (using different DVDs, or through different Xbox consoles). If it is the cause of xbox one disc drive not working, go to a retailed store to maintain it or request a repair online.
4. Set Instant-On power mode to Energy saving power mode.
* If it is the reason of third-party apps:
Make sure the DVD player app has installed successfully
If you can play game discs but not other DVDs, make sure that the DVD player app has installed properly.
If none of the solutions above can settle the Xbox One won't read disc problem, try ripping the DVD to Xbox supported video format, before Xbox One can play the video or music file ripped from the DVD. See how to get rid of the "Xbox One not reading DVD" issue in a special way below:
For Windows and Mac only. If you are a mobile user, please click here.
No matter what makes Xbox One not reading DVD discs, digitalizing those discs is always a good way. To make Xbox One play such videos/audios, you should first convert the DVDs to Xbox One supported video or audio formats as follows:
Xbox One Supported Video and Container Formats:
MKV, H.264/MPEG-4 AVC, MPEG-4 SP, WMV, WMV HD, MOV, AVI DivX, DV AVI, AVI uncompressed, AVI Xvid, H.264 AVCHD, 3GP, 3GP2, ASF, M-JPEG, MPEG-PS, MPEG-2, MPEG-2 HD, MPEG-2 TS
Xbox One Supported Audio Formats:
MP3, AAC, WMA, WMA Lossless, WMA Pro, WMA Voice, 3GP audio, ADTS
Free download WinX DVD Rippper on your PC or Mac.
Step 1. Load a DVD to the ripper.
Insert the source game/movie/workout/personal video DVD into the DVD-ROM of your computer, and click "DVD Disc" to load the content. If you have a complete DVD folder in your hard drive, you can load it too.
After loading, the DVD's information, such as title, subtitle, duration, output etc., will be shown in the file list.
Step 2. Choose an output format.
On the interface of WinX DVD Ripper, choose MP4, AVI, MP3 or any other video audio format in the listed Xbox One supported video, audio, container formats above.
If you are using WinX DVD Ripper Platinum, you can choose "Xbox One" profile directly in "Microsoft Device" under "Device Profile".
Step 3. Set a Destination as you wish.
On the right of "Output Folder", click "Browse" and set any folder in any disk as the place to save the output file.
Note: If a USB flash drive is connected to the computer, you can make the USB disk as the destination.
Step 4. Start ripping DVD to Xbox One for free.
Tap "Start" button on the bottom right to let the conversion process go. After a short while, the DVD will be ripped and you can find the output file in the destination.
Step 5. Transfer the DVD rip to Xbox.
The DVD rip can be transferred to Xbox One in physical way or in the air. By plugging in a USB drive or streaming the video from your computer to Xbox One using DLNA (and NAS server), the video can presents in your console. Thus, you can play any DVDs easily and release from the worries of Xbox One noting read DVD disc.
Disclaimer: Digiarty Software does not advocate ripping copy-protected DVDs for any commercial purpose and suggests referring to the DVD copyright laws in your countries before doing so.
* Still have trouble about how to rip DVD on Windows (10)/Mac? Just Email Our Support Team >>
Best fastest DVD ripper and converter to convert DVD disc to digital video as MP4, H.264, HEVC, MKV, AVI, WMV, MPEG, MOV, iPhone XS/XS Max/8/7/6S/6, iPad Air 2/Pro, Android, etc. at fastest speed. Also enable you to 1:1 copy DVD to ISO image/folder/MPEG-2 file with original quality by accessing all DVD protections.
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Arlene Cooper is a self-motivated, creative copywriter with several years of marketing and advertising experience, specializing in video, audio, images, advertisements, news digital content, etc.