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Posted by Donna Peng - Contact Author

What Does 'Video Is Being Processed' Mean on TikTok? How to Fix?

TikTok stuck at "video is being processed" is a common issue. Many TikTok users have swarmed Twitter and Reddit complaining that the video is just stuck on processing for hours when they try to upload a video to TikTok. They have no idea about what 'video is being processed' means on TikTok. They have immediate needs for an explanation and a solution. They ask for help but rarely get a response. So here we write this article to help those users figure out why TikTok is stuck at 'video is being processed' for hours and how to fix this issue and upload video to TikTok with success.

Video is being processed on TikTok
Video is being processed on TikTok

Part 1. Why Does TikTok Get Stuck on 'Video Is Being Processed'?

There are many reasons for TikTok getting stuck on processing interface. Now let's take a look at them.

  1. It might be an issue with the TikTok server.
  2. It may be because you are using slow internet connection.
  3. It may be because your video violates TikTok's terms of service.
  4. The video is too long or too large. You may need to compress your video for TikTok.
  5. There's a problem with the file format of your video. Check TikTok supported video formats.
  6. It might be a bug with your TikTok app.

Knowing the possible causes, you may already have a clue on how to go through this. You can continue to read our fixes below to check if they are what you think they would be.

Part 2. How to Fix 'Video Is Being Processed' on TikTok

If your TikTok video still says video is being processed after an hour or even longer, you can try troubleshooting it following the methods below.

1. Restart TikTok and re-upload video

Restarting TikTok app can resolve any small background issues that may cause TikTok stucking on processing. What's more, restarting an app can improve app performance. So, the simplest way to fix 'video is being processed' issue may be restarting TikTok.

To do this, remove the TikTok app from your Recent Apps to close TikTok completely. Next, reopen it and check if the uploading is done or not. If it still gets stuck on processing, try re-uploading the video. If it still doesn't work, you can take it a step further and try restarting your phone.

2. Update TikTok app

Updating TikTok may help you get rid of any kind of bug that prevents you to upload video in the previous version. So, just head into app store and see if there’s available update for TikTok. If there is, don't hesitate to update.

3. Clear the cache of TikTok

You need to know that cache can affect the performance of an app and thus cause problems such as TikTok video stucking on processing. Fortunately, we can delete them easily.

Open the TikTok app and tap Profile in the bottom right. Next, tap the 3-line icon in the top right corner. Then, tap Settings and Privacy and press Clear cache.

Android users can remove more data by following this: open the Settings app, select Apps & notifications, choose TikTok, go to App Info section, select Storage & cache, click Clear Caches, and then select Clear data if necessary.

4. Check if the TikTok server is down

Open Google, type in "is tiktok down", and now we'll get a huge number of results. We can click the result from Downdetector which is a good option to see if there are problems and outages with TikTok. Once you open Downdetector, check the chart. If you see a huge spike, the TikTok server could be the problem. In this case, you have to wait till the TikTok developers fix the server. If there is no big spike, it means that you need to try other methods to fix TikTok stucking on processing.

5. Check if your internet connection is fast enough

Sometimes TikTok is stuck on 'video is being processed' just because you are using poor internet connection. You can open your web browser, find a speed test tool, and test your internet connection speed. If your uploading speed is not good then you need to fix your internet problem. You can try restarting your internet router, turning airplane mode on and off, switching from Wi-Fi to mobile data, and relocating your device to a location with better service or mobile reception.

6. Check if your video violates TikTok community rules

In the TikTok's community guidelines, users are warned not to post, upload, stream, or share content that violates or infringes someone else's copyrights, trademarks, or other intellectual property rights.

Now, look through your video and see if there are some obvious logos or watermarks that could get you blocked. You may need to crop them off. Additionally, you need to check if you are using unauthorized music in your video. Try changing the background music and see if it works.

7. Check your TikTok account status

If you have uploaded videos violating TikTok's terms and conditions, you may be blocked for posting videos on TikTok. Another possibility is that you are unfairly blocked due to certain users' reports.

To check your account status, you should open the TikTok app and select Inbox from the bottom bar, followed by From TikTok from the top menu. Now check if there is a notification about the change of your account. If you're blocked for strange reason, you can contact TikTok support and request correction.

8. Report your problem to TikTok

If you've tried all the methods above but still can't go over 'Video is being processed', now let TikTok's support team know. Open TikTok, tap Profile in the bottom right, tap the 3-line icon in the top right, tap Settings and Privacy, tap Report a problem and select a topic, and then follow the steps in the app to submit your problem. When the suggested steps don’t work for you, you can select No to the question "Is your problem resolved?" and click Still have problem so that you can contact TikTok with further details about your problem.

So this is our answer about why TikTok won't process your video and how to fix it. Hope you can find a fix that will work and upload your elaborate video to TikTok successfully.


author - Donna Peng

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Donna Peng's fascination with multimedia began at an early age - shortly after she licked the physical disc and then she's been obsessed ever since. Her decade-long career at Digiarty after the graduation has seen her unmatched expertise in the field of DVD, digital video, software and anything related to home theatre. She is currently fascinated with photography.

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