How to Solve Reddit App Down on iOS, Android, Windows 10 & 11?
- "We had some trouble getting your data."
- "Android app wasn’t refreshing for me, same stories from hours ago still ‘we had some trouble getting to Reddit.’"
- "No log in for a couple of hours."
Based on some website status check tools, the "can’t sign in" and "website down" errors happen most frequently when the Reddit app is not working. Reddit server down is the main reason to blame, but there are also some other factors. So, we will provide possible reasons and solutions to solve Reddit app down problem on iPhone, Android, Windows 10 and Windows 11.
Can’t Upload Videos to Reddit? Convert Videos First
As you can only upload MOV and MP4 videos with 1GB max file size and 15 minutes max length, you should first convert your video format, resize the video and adjust the video length with Free Video Converter.
Tabel of Contents
With Reddit launching a TikTok-like video feed on iOS and a PWA on Windows 10/11, Reddit’s business map gets bigger. Now, you can access Reddit’s services in many ways but not just through browsers. By installing Reddit app on iPhone, Android, Windows 10 or Windows 11, you can also make comments, post texts, submit links, share images and upload videos to Reddit. As Reddit app users are increasing, the report number of Reddit app down also grows. So, below is mainly focusing on causes and workarounds when your Reddit app is not working.
Part 1. Why Is Reddit App Down?
Unlike Reddit’s website that seldom goes down, the status of Reddit mobile app on iOS and Android seems not that stable. The main reason is that they are using two different servers so that one could be working well while the other is down. If you run Reddit app on Windows 10 or Windows 11, the app’s stability is also not assured especially on Windows 11 as both Reddit progressive web app in Microsoft Store and Windows 11 are just unveiled. Sometimes, when you upload large or 4K videos, your Reddit app may stop working. Whatever, you will find a solution below.
Part 2. How to Solve Reddit App Down Error?
According to Downdetector website, Reddit app down reports happen 2 to 3 times in 24 hours, and 10% reports are from app users. If you are one of them, find the solution here.
Case One: Solve Reddit App Down on iOS/Android
1. Check the server status of Reddit
When Reddit’s own server is down, there would be wide outage. Sometimes it is an emergency maintenance, sometimes it is an unexpected crash. Whatever, you can do nothing but wait for the official recovery.
You can check this Reddit-side error from official site: https://www.redditstatus.com/, or third-party site: https://downdetector.com/status/reddit/.
2. Check your internet connection
You can also check the internet connection on your iPhone or Android when you cannot connect to Reddit or when your Reddit app is slow. Simply go to Settings, disable and enable the data connection to see if it works. If there is no connection, you need to contact your network carrier.
If you are just using a WiFi to connect to Reddit, try to restart the WiFi router.
3. Force close and reopen Reddit app
- On your Android, find Reddit app in Settings Menu > tap Reddit and tap on "Force Stop" > confirm your action and launch the app > check whether the issue is fixed or not.
- On iPhone, simply tap the Home button and double tap Home to swipe up the Reddit app interface. Then, relaunch the app.
4. Clear the cache of the Reddit app
Reddit app also use cache to improve overall performance, so the application will stop working if the cache size is larger than the phone storage. To solve Reddit app down error caused by this, you need to clear the cache.
- On Android: Go to Settings Menu > search for Apps and then search for Reddit > tap Reddit and go ahead with the Storage option > tap Clear Cache.
- On iPhone: Go to Settings > select General and tap iPhone Storage > select Reddit and tap Offload App.
5. Restart your phone
Simply turn off your phone and then restart it. This is also a possible workaround.
6. Update or reinstall Reddit app
- On iPhone: Simply open the App Store and search for Reddit. If there is an update, just tap Update button.
- On Android: Open the Google Play Store app > at the top right, tap the profile icon > tap Settings, choose Network Preferences and then Auto-update apps > select Reddit app to update.
To reinstall Reddit app, first delete the app on your phone and then go to App Store or Google Play Store to download and install the app.
7. Report to official support
If your Reddit app down error still exists after trying everything above, you can report the problem to the developers of Reddit app. You can go to r/bugs of Reddit forum to mention the issue.
Case Two: Solve Reddit App Down on Windows 10/11
Reddit app for Windows 10 or Windows 11 is a progressive web app (PWA), which means that it is just like the website. When you are using the app on Windows 10/11, you feel you are using the browser version. So, treat the Reddit app down error as the error happens in any website. You can try to solve the problem by refreshing the webpage, clear caches and cookies, restart the app, restart computer, reinstall the app, wait for the official fix, etc.
Case Three: Solve Reddit App Down When Uploading 4K Videos
Reddit is more than a forum for discussion, now it has launched a TikTok-style video feed button to iOS app as well as the Windows app and the website to let users to upload videos. However, when you upload large-sized and wrong format videos, you will encounter "stuck on submitting" or even "Failed to upload media" error.
That’s because Reddit app has file size and format limit. You can only upload MOV and MP4 videos up to 1GB, 15 minutes, and 1080p@30fps to Reddit. Accordingly, you are suggested to convert your videos before uploading with a video converter like Free Video Converter.
To sum up, reasons causing Reddit app down error cover server status, internet connection issue, media file issue, caches and cookies issue, app problem, etc. Whatever, this guide will more or less help you solve can’t sign in, app down, can’t comment, unable to delete multiple comments, comment don’t appear, etc. error. Hope it is helpful.