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How to Turn On/Off Closed Subtitles on Netflix Apple TV, Roku...

Subtitle is a key part in video, movie or TV show viewing. Even though you're a native speaker, you probably can't follow the main characters in the movie or TV show since each one has his or her own accent, let alone Indian English, Latin American English, Japanese English, etc. In such case, you desperately need turning on subtitles when viewing Netflix content.

Meanwhile, if someone watching Netflix on your account used soft subtitles to watch a foreign film, you might feel puzzled when you again open it and find the action covered up by unnecessary yellow text. Under this condition, you need to remove or turn off closed subtitles/captions on Netflix Apple TV, Roku TV, Samsung smart TV, etc. Fortunately, we have your demand covered here, irrespective of what device you're using.

Table of Contents

Part 1. How to Turn on Closed/Soft Subtitles on Netflix?

Check your Netflix app version first before you enable closed subtitles or captions on Netflix movie or TV shows, since different Netflix app versions vary in some minor settings. Follow the specific guide based on your application version.

Latest Netflix app version:

  1. Run the Netflix app on smart TV or mobile device.
  2. Opt for a TV show or movie.
  3. Select Audio & Subtitles from the options panel.
  4. Choose your preferred closed subtitle options.
  5. Hit Back to return to the options panel > tap Play. Now job is done.

On some smart TVs or mobile devices, the subtitle options are inaccessible unless the Netflix movie or TV show is playing:

  1. Launch the Netflix app > the same step: pick up a TV show or movie.
  2. While your TV show or movie is playing, press the Up arrow.
  3. Tap the Dialog icon. If the Dialog icon doesn't show up, click the Down arrow while your TV show or movie is playing to activate the audio and subtitle menu.
  4. Select your preferred subtitle options. Until now, you successfully enable closed subtitles on Netflix app.
Enable Subtitle on Netflix app

Older Netflix app version:

  1. Fire up the Netflix app on your platform.
  2. Choose and begin playing your desired movie or TV show.
  3. Press the Subtitle or CC button using the supplied remote, or press the down arrow button twice.
  4. Select Audio & Subtitles > again tap Subtitles to get subtitles on Netflix content on smart TV or iPhone iPad Android.

Providing, unluckily, Netflix subtitles are still missing or not working on your TV or smartphones, follow the workarounds mentioned in this Netflix subtitles troubleshooting article to make subtitles right.

Part 2. How to Change Closed Subtitles Captions on Netflix?

Once in a while, you need to change your closed subtitles or captions on Netflix Apple TV, Roku TV, Samsung TV or mobile devices. Generally, Netflix shows the 5-7 most relevant languages grounded on your location and language settings. Therefore, you can change soft subtitles on Netflix among the highly related 5-7 languages. Steps are:

Step 1. Open Netflix > select a TV show or movie.

Step 2. Begin playing and take the action listed for your device:

  • Apple TV 4 and Apple TV 4K: swipe down on the Apple TV remote
  • Apple TV 2 or Apple TV 3: hold down the center button on the Apple TV remote
  • Samsung smart TV, Roku TV: press the up or down arrow on the remote

Step 3. Tap Dialog icon at either the top or bottom of the user interface. Unlike mobile device iPhone iPad or Android, language options on your smart TVs might appear at the bottom without the dialog icon. In such case, choose from the languages shown or tick Other to see all available language options.

change Subtitle on Netflix app

Step 4. Change the current soft subtitle to your desired one.

Note: subtitles on, off and change are only applied to soft subtitles (aka. closed subtitles). As for hardcoded subtitles, it's out of the question to turn on/off hardcoded subtitles on Netflix, let alone change subtitle. Hardcoded subtitles (aka. open subtitles) are embeded into movie or TV show video image. They're integrated with video image, not a separate subtitle track file. If you insist on removing hardcoded subtitles, you have to rely on a video subtitle remover software to crop subtitles from video frame one by one.

Part 3. How to Turn Off Soft/Closed Subtitles Captions on Netflix Apple TV Roku...

As for the subtitles you don't need, follow the below tutorial to turn off closed subtitles/captions on Netflix Apple TV, Samsung smart TV, Roku TV and more devices & platforms.

1. Disable Subtitles on Netflix Apple TV:

Step 1. Open Netflix app on Apple TV and make sure your TV show or movie is playing. Then, swipe down on your remote. (for Apple TV 2 and 3, hold down the Center button on your remote).

Step 2. The subtitle option you previously chose will pop up. Select the Off option under Subtitles. So far, you successfully remove subtitles from Netflix movies or TV shows on Apple TV temporarily.

Turn off Subtitle on Netflix Apple TV

2. Turn Closed Subtitles Off on Netflix Roku TV:

Step 1. After the Netflix movie or TV show is chosen, select Audio & Subtitles from the description page.

Step 2: Choose Off for your soft subtitles or captions.

Step 3: Click the back button to exit out of the description page.

Step 4: Tap Play button to start playing your TV show or movie without subtitles/captions on Roku TV.

3. Remove Closed Subtitles on Netflix Samsung TV:

Step 1. Head over to Samsung Home Screen > tap Settings.

Step 2. Pick up General > Accessibiltiy Menu.

Step 3. Select Caption Settings > select Caption to turn them off (in case subtitles are already enabled). A small green dot (near the Caption tab) means that Netflix subtitles are on.

Disable Subtitle on Netflix Samsung TV

Extended Info: For subtitle options, the Caption Settings menu offers you with 3 different options to adjust the subtitles to your preference: Digital Caption Options, Caption Mode, and Separate Closed Caption.

  • Digital Caption Options lets you change subtitles font size, color, style, and background color.
  • Caption Mode is designed to choose a preferred subtitle language, but broadcasters determine what's accessible.
  • Separate Closed Caption displays the closed subtitles in a different area on your Samsung TV screen for easier viewing.

What to do if subtitles on Samsung TV still won't turn off:

If you follow the above steps to turn subtitle options from On to None on your 2011 or 2012 Samsung Smart TV, but subtitles still won't turn off, you're then highly suggested to try another device to stream Netflix content. Because this problem only occurs on older versions of the Netflix app, disable Netflix closed captions or subtitles by using an alternate device.

Click here to see how to turn subtitles off on Netflix PS4, Xbox, Blu-ray player, as well as Mac/PC. Meanwhile, visit Netflix official help center to get more effective solutions to subtitles not turning off on Apple TV, Xbox One and other devices.


author - Kaley Torres

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Kaley Torres is a self-motivated, creative editor with eight years of marketing and SEO experience, specializing in writing on DVD, video, audio, images, new digital contents etc. With a partiality DVD collection, Kaley also enjoys digitizing DVD and is keen to share her DVD video conversion solutions as well as video sharing tips on social media.

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