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[Solved] Can't Import MOV Files to Adobe Premiere Pro

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Does Adobe Premiere Pro support MOV? Why can't import MOV to Adobe Premiere Pro?

According to Adobe official website, Premiere Pro natively supports MOV QuickTime format. That being the case, why does codec missing or unavailable error pop up when importing MOV to Premiere? Why it only shows audio no video when importing 4K MOV? Possible causes are:

1. Incompatible codecs. Adobe official website points out that not all QuickTime codecs are supported by default and that some codecs require third-party components.
2. Hardware configurations are too low to support 4K MOV footages, especially 4K MOV shot in high frame rate like 60FPS.
3. Media cache files in database.
4. MOV file is corrupted.

Though each potential reason might result in MOV not importing to Premiere issue, the major culprit is the incompatible codec. Thus, the most practical approach to fix Premiere not importing MOV problem is to convert MOV codec or format.

100% Working Solution to Fix "Can't Import MOV to Premiere" Error: The Key: Convert MOV to Premiere supported MOV H264, MP4, MPEG-4...Try with WinX HD Video Converter

WinX HD Video Converter Deluxe makes an easy work of converting MOV videos to Premiere supported MOV H264, MP4, MPEG-4, AVI, AVCHD, etc. formats so as to fix MOV codec incompatibility or missing issues. As for the video quality, don't worry too much. With the constantly updated conversion algorithm and the advanced High Quality Engine, it guarantees you the output MOV video with up to 98% quality reserved, wrinkles or freckles in image still clear enough to count.

Codec correction (or conversion) is just the tip of the iceberg that it can handle. In terms of the compute-intensive 4K MOV files, it's also a decent performer, letting you downscale 4K to 1080p, lower 60FPS to 30FPS, adjust bit rate, etc. to better suit your computer hardware configurations and to ensure a smooth MOV importing and latter editing.

Tutorial: How to Decode MOV to Premiere Supported Codec/Format?

Step 1. Fire up this MOV to Premiere converter after downloading and installation.
Click "Video" icon to load .mov files or just drag-and-drop inputs into this program.

Step 2. Tap General Profiles > MOV Video (H264) or MP4 Video (H264) > hit OK button on the pop-up output profile window. Additionally, you can scroll down to select mobile devices profiles via Apple Device, Android pad/mobile, Microsoft, Sony, web video profile,etc.

convert MOV codec to H264
convert MOV codec to H264

Step 3. Click Browse button to choose an output folder if necessary. Then, tap RUN button to start transcoding MOV files at Intel QSV/Nvidia/AMD GPU hardware accelerated speed if your laptop supports one of GPU HW accel. techs. Load the output file into Premiere Pro (CS4/CS5/CS6/CC) or Premiere Elements for editing after the conversion is finished.

Sick of reading the tedious tutorial full of boring words? If so, the YouTube video of MOV to MP4 conversion is right up your street!

More Solutions You Can Try to Resolve Premiere Not Importing MOV Issue

In case you don't mean to transcode MOV files, there are still some other options available to help you tackle MOV to Premiere import error.

Option 1: Install QuickTime Player.

Adobe Premiere Pro CS4 users attention: please download and install QuickTime player, restart your Premiere Pro CS4 and you can simply import MOV footages into Premiere Pro.

The small nit is that editing MOV H264 video in Premiere Pro CS4 will lead to choppy playback and freezing issues. Continue reading?

Option 2: Download and Install Media Feature Pack

For those who have installed Windows 10 Pro N edition, please install the newest version of media feature pack to fix Premiere Pro CC not importing MOV problem. This method is verified to be valid by community.adobe users. Give it a shot here!

Option 3: Clean Media Cache Files and Rename File Extension

We all know a thing or two about media cache files. There is no need to further explain it. Generally, those media cache files are located in the media cache folder, which will become too large and include some corrupt files after years use. They will take up significance space in your hard drive. Therefore, deleting media cache files is a must-step when you face troubleshooting MOV to Premiere not importing error.

Follw this guide to do the cache files deletion. Afterwards, rename your MOV file extention if only the first step doesn't get the problem fixed.

Option 4: Upgrade Premiere Pro or Hardware Configurations

To add 4K MOV to Premiere Pro or Premiere Elements, you need to have a look at the below useful tips:
1. Upgrade your Premiere Pro to Premiere Pro CS6 or above version. Technically, Premiere Pro CS6 is capable of loading and editing 4K MOV videos. Yet, MOV video editing in 4K resolution is a hardware intensive task. You're required to improve your hardware configurations (incl. RAM, GPU, CPU) to a higher level if lagging issue is what you want to avoid.

import 4K MOV to Premiere Pro
import 4K MOV to Premiere Pro

2. Upgrade to Adobe After Effects. Premiere Elements 13 only supports 4K video in XAVC codec, MPEG-4/H264 excluded. To smoothly import and edit 4K MOV footages, upgrade to Adobe After Effects, a more powerful product to edit and process your MOV clips in 4K 2160p at 30/60FPS.

Option 5: Repair Damaged MOV Files

Repair corrupted MOV files using a professional video repair software (WinX HD Video Converter Deluxe cuts the buck) or the online tool fix.video. Your slightly damaged MOV files can be auto repaired. Re-import it to Premiere after restoration.

You're warmly welcomed to share your effective solutions with us via "Contact Us".

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Kaley Torres

Kaley Torres is a self-motivated, creative editor with eight years of marketing and SEO experience, specializing in writing on DVD, video, audio, images, new digital contents etc. With a partiality DVD collection, Kaley also enjoys digitizing DVD and is keen to share her DVD video conversion solutions as well as video sharing tips on social media.

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