Causes and Fixes of iPhone not Restoring Backup from iTunes/iCloud Error

iPhone iPhone Backup Last Updated : Sept. 14, 2017

How to Fix "iPhone (XS/XS Max/XR etc.) Can't Restore Backup from iTunes/iCloud" Error?


"My iPhone can't be restored from backup. It runs through for an hour or more. When it's almost done, it says 'can't be restored from backup'. I tried backing up to my computer and it says the backup is corrupt." - From Official Apple Support Community

Usually, we can restore backup of old phone to new iPhone without a hitch, while some unlucky people get a filed recovery result from varied reasons. If you are experiencing the same problem as iPhone (XS/XS Max/XR etc.) not restoring backup from iTunes/iCloud, here we would like to pull you out of this trouble.

Now, let's check causes and fixes of "iPhone can't restore backup" issue.

1. No Enough Space for Backup Restore
2. iTunes Backup Is Corrupt and Incompatible
3. Unknown Error During Restoring from iTunes
4. iOS Version of iPhone Is Older than iOS Version which Made iCloud Backup
5. iPhone Can't Restore Backup from iCloud Because of Network and Unfinished Restore

1. No Enough Space for Backup Restore

Fix: When an alert pops up telling you that there is insufficient space on your iPhone to restore backup, you need to free up iPhone storage.

Firstly, open Settings > General > Usage > Manage Storage to check available storage and what takes most space on your iPhone. Next, copy documents and data (for example photos, videos, songs, e-books etc.) and then remove them from your iPhone.

If you are unwilling to sync iPhone data to computer via iTunes or iCloud, WinX MediaTrans is a good alternative which can easily transfer photos, videos, songs, ringtones, e-books, Voice Memos and more media files between iPhone and computer only if your iPhone has well connected to PC/Mac via USB cable.
>> How to Use WinX MediaTrans

Best Way to Backup iPhone Data

WinX MediaTrans - No Quality and Data Loss!

Transfer photos, music, videos, e-books, Voice Memos etc. from iPhone (XS/XS Max/XR) to computer for a backup. Backup items selectively. Super fast speed.

2. iTunes Backup Is Corrupt and Incompatible

Fix: Some errors happen when you back up with iTunes but no message is given. It is the reason why your iPhone won't restore backup from iTunes but the warning "the backup was corrupt or not incompatible" appears. Deleting the broken backup will be a fix.

Delete Corrupt or Incompatible Backup to Fix iPhone 7 not Restoring Backup Error

• Find location of iTunes Backup
On Windows: Type %appdata% in search bar and then go to Roming/Apple Computer/MobileSync/Backup
On Mac: Hold down Option and click Go to open the library folder and navigate to Application Support/MobileSync/Backup
• Copy backup folder to desktop.
• Open Preferences of iTunes and find click Device tab.
• Select all backups in the list and click Delete Backup.
• Copy the backup folder from desktop to the Backup/folder.
• Restart iTunes and restore again.

If iPhone still can't restore from iTunes backup after following above steps, you may need to create a new backup of your old phone and restore the new backup to iPhone.

3. Unknown Error During Restoring from iTunes

iPhone Can't Restore Backup Because of Unknown Error

Fix: Every time you got the message that iPhone can't be restored from backup due to unknown error occurred, you can get an error number as well. Different error number indicates different reasons for not restoring problem, for example hardware, USB, software and more.

In order to fix those unknown errors, you'd better make sure your computer, USB cable, network are reliable, iTunes and iPhone iOS have updated to latest version. And sometimes, you need to disable or even uninstall all security software completely.

For detailed solutions for unknown errors of iTunes backup restore, please check this Apple Help page.

4. iOS Version of iPhone Is Older than iOS Version which Made iCloud Backup

Activate DFU Mode to Fix iPhone 7 not Restoring Backup Error

Fix: If you have downgraded iOS version but made an iCloud backup before downgrade, iPhone not restoring backup from iCloud error probably happens. At that time, you can activate DFU mode to perform recovery.

• Connect your iPhone to computer and open iTunes.
• Press and hold Sleep/Wake button and Home button together for 8 seconds.
• Just hold Home button after 8 seconds later until "iTunes has detected an iPhone in recovery mode" message appears in iTunes.
• Release Home button and your iPhone will go to a black display. Now, it is in DFU mode.
• Restore your iPhone using iTunes.
• Finally, restore from your iCloud backup.

5. iPhone Can't Restore Backup from iCloud Because of Network and Unfinished Restore

Fix: To restore from iCloud requires a powerful and solid network connection. Once Wi-Fi is disconnected, you cannot get a complete and successful backup recovery to your iPhone.

iPhone not connecting to iTunes Store

If your photos, videos, songs, e-books fail to restore to iPhone from backup, you can take advantage of third-party transfer software, for example WinX MediaTrans to import them which have been stored on computer to iPhone instead of restoring from iCloud again.

WinX MediaTrans features syncing any media file, including photos, videos, music, ringtones, e-books, audiobooks, Voice Memos, podcasts, iTunes U between iPhone iPad iPod and PC/Mac. Besides fast transfer speed, it can preserve all data perfectly with no quality loss. And, nothing will disappear from your devices. It fully supports iPhone XS/XS Max/XR and previous models.

You May Need Other Tools

WinX DVD Ripper Platinum

  • Rip any DVD for iPhone, iPad & Android.
  • Convert DVD to MP4, AVI, MOV, ISO, etc.

WinX HD Video Converter Deluxe

  • Convert 4K/HD/SD videos to any formats.
  • Download videos from 300+ online sites.

Home

iOS Android Mobile > iPhone Can't Restore Backup [Solved]

Other Interesting Posts:

[Fixed] iTunes Error 9 Happens when Upgrading/Restoring iPhone/iPad
If you see iTunes error 9 message, unluckily, you face the failure to upgrade or restore your iOS device. It pops up for multiple reasons, sometimes blaming on the hardware while sometimes software. In this article, we will list all possibilities to help fix this error.

How to Backup iPhone Without iTunes
How to backup iPhone without iTunes? Detailed guide on how to backup iPhone (X, 8, 7/Plus, 6S/Plus, 6/Plus, 5S, etc.) to Windows 10/8/7 computer without iTunes, incl. backup iPhone photos, music, videos, eBooks, etc. to Windows (10) PC.

How to Restore iPhone from Backup without iTunes
How do I restore my iPhone 7 from a backup but without iTunes? Here teaches you another way to restore your apps, music, video, pictures backup on iPhone with a one click.

Home | About | Site Map | Privacy Policy | License Agreement | News | Contact Us | How-tos

Copyright © 2019 Digiarty Software, Inc. All rights reserved

Any third party product names and trademarks used in this website are property of their respective owners. All the related logos and images, including but not limited to Apple's iPhone®, iPod®, iPad®, iTunes® and Mac® are registered trademarks of their own. Digiarty Software, Inc. is not owned by or affiliated with Apple Inc. and any of those companies.