The Biggest Deal of the Year! 20th Birthday

Sales FAQ

• What’s included in the New Year Early Bird deal and how much does it cost?

  Early Bird pricing started at $34.95 for the first 100 orders and increases by tier as order limits are reached:
  ●$34.95 – 1–100 orders (sold out now)
  ●$39.95 – 101–200 orders
  ●$49.95 – 201–300 orders
  ●$59.95 – 301–400 orders

• What is a lifetime license?

  Buy once, use forever. Your license never expires, requires no annual fees, and includes all future updates and version upgrades.

• How do I get my bonus tools?

  The 4 bonus tools are provided by our partner vendors. After your order, you’ll receive instructions and activation info via email. Please follow the instructions carefully. WinXDVD do not provide technical support for these partner tools. If you encounter issues, please contact the respective vendor directly using the support information included in the email.

• What payment method do you accept?

  We accept several types of payment: Credit Card, Bank/Wire Transfer, Check/Money Order, Fax, etc.

• Is it safe to purchase product via your website?

  Yes, it is 100% secure to do business with us. It has enabled HTTPs and SSL encryption to protect your security on the site. The Payment platform we utilize is Verifone, one of most trusted ecommerce companies in the world. The order of your private information, such as credit card number, addresses and so on will never be disclosed without your specific permission.

• When and how can I get the program I ordered?

  Once you complete the online order, you were supposed to receive an email with the order information and license code from our payment processor Verifone. Please allow a few minutes for the auto-generated license message to reach your inbox. Check the spam folder if you could not find the license retrieval email. However, there is possibility that your email service provider rejects emails from unknown senders. Please feel free to contact us if you do not get the email after 30 minutes.

• What is your refund policy?

  Digiarty Software, Inc. provides refunds within 30 days of product purchase. We'll hold the 30-day money back guarantee if our products cannot normally work with error or bug and we cannot solve it within an acceptable period of time or provide a temporary solution. Sometimes the software doesn't work well due to improper operations. We strongly suggest you contact our support team for help first with detailed problem description. One business day reply is guaranteed.