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iPhones have malfunctioned from a European Commission directorate that oversees consumer safety issues.
- Apple's popular iPhones may have malfunctioned from a European Commission directorate that oversees consumer safety issues. And Apple is investigating these reports.
- According to a statement issued by Directorate-General for Health and Consumers, Apple told the Commission on Tuesday that these are isolated incidents and that there is not a general problem.
- In the U.K., a 47-year-old man from Liverpool told The Times earlier this month that his daughter's iPod touch made a hissing noise and exploded after he dropped it.
- Last week, an 18-year-old French teenager complained his eye was injured when his girlfriend's iPhone began making a hissing noise and the device's glass touch screen shattered, according to a report in AFP. It wasn't clear which model of iPhone was affected.
- In the Netherlands, there is an incident with an iPhone 3G was reportedly sitting in a car when the owner returned to find it was destroyed, burning a huge hole in the vehicle's seat.
- The Commission also asked Apple about reports of iPods malfunctioning. A Seattle TV station, KIRO-TV, reported last month that after many months of trying it obtained more than 800 pages of documents from the U.S. Consumer Product Safety Commission that detailed 15 incidents of faulty iPods, causing fires or burning their owners.
- Faulty lithium ion batteries are often the cause of overheating problems with consumer electronics.
- "We are aware of these media reports, and we are waiting to receive the iPhones from the customers. Until we have the full details, we don't have anything further to add." Apple's U.K. office said.
- The statement said: " For the cases which have been reported in the media, Apple is trying to get more information on the details of the incidents and will do tests as necessary to investigate the possible cause."